Refund Policy

Refund Policy:-

• A minimum of Rs 2000 of Service Fees will be deducted as cancellation fee in case of application cancellation/rejection before submitting to university.
• In case of cancellation or rejection of the application for any reason, after it has been submitted to the university, “CS Transcripts Consulting Services” may deduct GST, service fee & transactional charges incurred in payment gateways and refund only the university fees back to the user after deduction, subject to refund of university fees from the university.
• In case after an application has been submitted to the university, it is kept on hold due to lack of information or providing incomplete/wrong documents or any other reason, the application will get closed automatically after 3 months. No refunds shall be applicable in such a case.
• If the documents are fake or manipulated, then we are not responsible in any case, your application will be cancelled without any refund and you will be liable for any legal action initiated by authorities.
• If paid amount of service charges, GST and University Fee by user/you due to technical issues or any other reason is less than the actual Fees, “CS Transcripts Consulting Services” may ask the user to pay the additional amount.
• The time estimates given are based on past experience or historical data of delivery times by the educational institutes. The actual time taken may vary a lot from the given estimates.
• Once the documents have been dispatched, “CS Transcripts Consulting Services” will not be responsible for any lost, misplaced or damaged courier/post and the policies of the respective courier/postal company will be applicable in any such case.
• “CS Transcripts Consulting Services” will not be responsible for any loss or damage of documents/mark-sheets/transcripts due to any mistakes by university/postal error/accidents/thefts/natural calamity etc. Reprocessing of application for such cases will require re-payment of service charges and university fees by the user.
• The prices are subject to change without prior notice.
• “CS Transcripts Consulting Services” reserves all the rights to reject application/refuse Service to anyone without giving any reasons at any time.